Lion Values

Lions are regal. They fear nothing. They’re powerful; yet poised. Lions don’t back down from a fight; but, have the wisdom to not fight every battle. Lions show leadership, strength, good judgment, and compassion in all aspects of life and business.

• Down to Earth
• Affordable
• Realistic
• Clear Communication
• Process-oriented
• Appreciation
• Integrity
• Empathy
• Transparent
• Reasonable

We live our values by never misrepresenting likely results, real-life benefits of our services, and always doing what we say we will do.

Client Centered: We put our clients first by making decisions based on the client’s perspective and experience. Clients come first in all aspects from the first phone call to closing the matter.

There is a subtle difference in telling a client what to do and presenting the client with all options, conducting a thorough explanation of costs and likely results of each option and allowing the client to choose; the latter focuses on the client.

Bad news is delivered as soon as possible; have solutions prepared and anticipate client’s reaction by thinking through the Satisfaction Triangle of process, emotion, and substance of the issue.

Firm Centered: Client centered means we are firm centered. The two drive each other; client centered is positive for the firm because it drives a positive reputation, referrals and happy clients results in enjoyable daily work experience. Being firm-centered is positive for our clients because an efficient, innovative law firm improves the bottom line and provides us more resources to invest in client-centered initiatives.

Lion Legal Services is a full-service law firm, customizing services to the needs and budget of the clients we serve. Services are provided in limited-scope, flat fee, and finance styles.